Overview

The Lessen section in Lessen Pro provides access to tools and information that support your partnership with Lessen.

These features help manage operational settings, compliance records, billing information, and company details used across the platform.

Log in to Lessen Pro.

From the left navigation menu, locate the Lessen section.

Select one of the available menu options to view additional details.

The Resolution Codes section allows you to view and manage resolution codes used during Work Order completion. Resolution codes help:

• Standardize Work Order outcomes
• Improve reporting consistency
• Ensure accurate completion details
• Support billing and operational workflows

Use the appropriate resolution code when completing Work Orders to ensure work is categorized correctly.

The Billing section provides access to Lessen billing information and payment-related details. Within Billing, you may see:

• Invoices — View invoice information and invoice history
• Batches — Review grouped payment batches
• Payments — View payment activity and payment status
• Earnings — Review revenue and earnings information
• FAQs — Access commonly asked billing questions
• Settings — Manage billing-related settings

This section helps you track payment activity and review billing information associated with your Lessen account.

The Compliance section stores important documents and compliance-related records for your account. Examples may include:

• Certificates
• Insurance documents
• Compliance records
• Uploaded files and supporting documentation

Keeping compliance information current helps avoid delays and ensures your account remains up to date.

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The Company Profile section allows you to review and manage your company information. Available sections may include:

• Company Information — Business details and company profile information
• Service Area & Trades — States and service areas where work is performed
• Contacts — Company contacts and key personnel
• Demographics — Business information and demographics
• Certifications & Operations — Certifications and operational details
• Hours & Holidays — Business operating schedules
• Current Availability — Current scheduling and availability details

📌 Note

Certain profile information, such as service areas or trade updates, may require assistance from your Lessen representative.

💡 Best Practice

• Keep company information current and accurate
• Review compliance documents regularly to ensure they remain active
• Monitor billing and payment activity periodically
• Use resolution codes consistently to support reporting accuracy
• Update availability and contact information as business needs change