First-Time Setup Checklist
Before creating your first job, complete the steps below to ensure your services, pricing, team, and payments are properly configured.
This checklist helps your work move smoothly from quote to completion — without delays.
Checklist | Complete |
| Business Information Configured | ✓ |
| Stripe Connected | ✓ |
| Pricebook Created | ✓ |
| Employees Added | ✓ |
| Customers & Locations Added | ✓ |
| First Work Order Created | ✓ |
First-time setup steps
1 | Add your business information Configure your business details, branding, and communication settings. | ➡️ Navigate to: Business Settings |
Business Details Review and complete the following. This information appears on quotes, work orders, and invoices. - Business name
- Contact information
- Business address
- Tax settings (if applicable)
Branding Customize how your business appears to customers. Your branding will be reflected on customer-facing documents and communications. Customer Communication Control how customers receive updates. This ensures customers receive quotes, invoices, and job updates automatically. - Email and text notification settings
- Customer communication preferences
Tag Management Create tags to organize customers, locations, and work. Tags help you: - Categorize and filter records
- Identify job types or service groups
- Keep operations organized
|
2 | Connect your payment account Connect Stripe to send invoices and accept payments directly within Lessen Pro. | ➡️ Navigate to: Business Settings → Payments |
Connecting your payment account allows you to: - Send secure payment links
- Accept card or ACH payments
- Track payment status
- Get paid faster
|
3 | Create your pricebook Set up your services and pricing so you can quickly build quotes and work orders. | ➡️ Navigate to: Pricebooks |
Add: - Services you offer
- Pricing (lump sum or itemized)
- Optional line items
| A structured pricebook helps standardize pricing and save time when creating work. |
|
4 | Add your employees Add technicians and team members who will perform work. | ➡️ Navigate to: Employee Management |
Enter: - Employee name
- Contact information
- Role and permissions
| This allows you to assign work and schedule visits. |
|
5 | Add customers and locations Create customer profiles and service locations before creating work. | ➡️ Navigate to: Customers |
Add: - Customer name
- Contact information
- Service location(s)
| Once added, you can create quotes, work orders, and invoices for each customer. |
|
6 | Create your first work order You're now ready to create and manage work. | ➡️ Navigate to: Work → Create Work Order |
From there, you can: - Select a customer
- Add services
- Schedule visits
- Track job progress
|
| ✓ | What happens next Once setup is complete, you can manage your business entirely within Lessen Pro — from creating work to scheduling visits and collecting payment. You're ready to run jobs, not paperwork.
|
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