Job Statuses: ONE to Pro

Job Statuses: ONE to Pro

ONE Status to Pro Status Mapping

Reference how Lessen ONE work order statuses translate into Lessen Pro statuses.

Overview

When work is synced between Lessen ONE and Lessen Pro, statuses may differ between systems.

This guide shows how each Lessen ONE status maps to the corresponding Lessen Pro status so you can understand job progression clearly.

Status Mapping Table

Lessen ONE StatusLessen Pro Status
Pending DispatchWork Order not yet in Pro
Pending Vendor AcceptanceLead – Pending Acceptance (not a Work Order until accepted)
Pending SchedulePending Schedule
ScheduledScheduled
On SiteOnsite
Return Trip NeededReturn Trip Needed
Parts On OrderPending Vendor Quote
Vendor Quote SubmittedQuote Pending Review
Vendor Quote RejectedQuote Pending Review
Pending Client ApprovalQuote Pending Review
Client Quote ApprovedQuote Pending Review
Client Quote RejectedQuote Pending Review
Work Complete Pending Vendor InvoiceComplete, Invoice Needed
Vendor Invoice ReceivedInvoice Pending Review
Pending Invoice ApprovalInvoice Pending Review
Vendor Invoice RejectedInvoice Pending Review
Completed and InvoicedInvoiced in Full, Pending Payment
Billed – In ProgressInvoiced in Full, Pending Payment
BilledInvoiced in Full, Pending Payment
Vendor PaidCompleted
Resolved Without InvoiceCompleted
CancelledCancelled
ClosedCompleted

Important Notes

ⓘ

A job in Pending Vendor Acceptance appears in Pro as a Lead – Pending Acceptance and does not become a Work Order until accepted.

ⓘ

Multiple ONE statuses may map to a single Pro status — for example, several billing states map to Invoiced in Full, Pending Payment.

ⓘ

Final payment confirmation in ONE may move the job to Completed in Pro.


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