Location History

Location History

View a complete timeline of service activity at a specific property, including work orders, visits, and status updates.

Overview

Location History gives you a full audit trail for any service address. Use it to track job progress, verify technician activity, and review past service at a property.

View Location History

1

Select the Location

Navigate to Locations from the left menu, then click the specific service location you want to review. This opens the Location Details page.


2

Review Activity History

Within the location record, you can view a complete timeline of activity, including:

  • Active work orders for this location
  • Past scheduled visits
  • Status updates (Completed, Canceled, Rescheduled)

This section provides a complete audit trail for the property.


View Visit Tracking

Visit tracking allows you to review details about scheduled, in-progress, and completed visits at this location.

What Each Visit Record Shows

  • Assigned technician
  • Scheduled date and time
  • Visit status
  • Associated work order


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