Employee Management FAQS

Employee Management FAQS

Common questions about managing your team, permissions, and notifications in Lessen Pro.

How do I reset my password?

On the login screen, click Forgot Password? and follow the instructions to reset it. You'll receive an email with a link to create a new password.

How do I update my profile or business details?

Go to your account and select Business Settings. From there, you can update your company details, contact information and branding anytime.

Can I add team members or assign different roles?

Yes! In your account under Employee Management, you can invite new team members, assign roles, manage access and enable them for scheduling.

How do I set permissions for myself and employees?

Permissions are managed in Employee Management. You can control what each team member can see or do, from scheduling jobs to sending invoices, so everyone has the right level of access.

1

Click the three dots under Actions on the right hand side

2

Select Edit profile

3

Click the blue pencil icon Edit to update any fields


How do I manage notification preferences?

Click on your name and select View Profile, then go to Notifications. From there, you can toggle on or off the types of updates you'd like to receive.

What type of communications will my employees receive?

ℹ️ You will receive duplicate communications.

Employees can receive new scheduled work notifications, schedule updates and important messages you send through the platform. You can customize these settings under Employee Management so they only receive the updates they need.

How do I update an employee's notification alerts?

Go to Employee Management, find the employee you'd like to update, and click Edit Profile under the Actions column. Then, select Edit Role & Permissions > Alerts to manage their notification preferences.


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